Azigo Capitalizes on the Sitrus Outsourcing Development Model in Building Identity Card Platform
1. Business Challenge
Back in 2005, Azigo faced a dilemma typical for most early-stage technology ventures: Azigo user-centric identity management platform was about to take off. A robust Identity Card technology that could support the hosted application model, customer services and ability to sustain solid customer growth has not yet emerged. Significant investments in the platform software development with no short-term prospects for return were required. Any opportunity to finance the R&D of the Identity Card development by investing the company’s revenues was limited: the Identity Card commercial applications were not yet mature and have not become accepted by internet services providers beyond early adopters.
2. Approach
Azigo focused on establishing a cost effective R&D organization that would rely on the benefits of the offshore outsourcing model. The company established the core of its software engineering team in
the U.S. that would concentrate on mission critical software engineering tasks, and decided to outsource the bulk of coding and quality assurance work to a trusted partner at one of the well-established offshore destinations.
Azigo selected Sitrus, a SaaS development service provider headquartered in Randolph, NJ with a Software Development Center in Dnepropetrovsk, Ukraine. One of the primary factors in making the decision to engage Sitrus were excellent references from an Azigo partner, one of the Sitrus’ clients.
3. Goals and Objectives of the Relationship with an Offshore Vendor
Azigo established a relationship with Sitrus in 2005, expecting to build an agile development organization which would have strong software engineering capabilities, encompassing architecture and design of the Identity Card platform as well as commercial application development, maintenance and quality assurance...